Last updated: October 03, 2025
Welcome to ilovepondy.com (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website, services, and related features.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
- Company refers to ilovepondy.com, located in Puducherry, India.
- Service refers to the ilovepondy.com website.
- You refer to the individual accessing or using the Service.
- Cookies are small text files stored on your device used to enhance user experience and track activity.
Collecting and Using Your Personal Data
- Types of Data Collected
We may collect two types of data when you use our Service:
- Personal Data: Information you voluntarily provide, which may include your Name, Email address, and other contact details when you create an Account or contact us.
- Usage Data: Data collected automatically when you access the site. This includes your IP address, browser type/version, device type/model, pages visited, time spent on the website, and other diagnostic data.
- Tracking Technologies and Cookies
We use Cookies and similar tracking tools (such as web beacons) to monitor website activity and improve functionality.
- Essential Cookies: Required for the basic operation and user authentication of the website.
- Preference Cookies: Used to remember your settings (like language or login details).
- Analytics Cookies: Help us understand how visitors use our site, allowing us to improve content and user experience.
You have the ability to accept or decline cookies through your browser settings. However, disabling them may affect some features of our site.
Use of Your Personal Data
We use your collected information for several primary purposes:
- To Provide and Maintain the Service: Including monitoring its usage and managing your account.
- Communication: To contact you via email or phone regarding updates, inquiries, support, and to send news, offers, and event updates (if you opt-in).
- Analysis and Improvement: To analyze usage trends, track website activity, and generally improve our site’s functionality and user experience.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Retention, Transfer, and Security
- Retention: We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required to comply with legal, accounting, or regulatory obligations.
- Transfer: Your information may be processed at our operating offices in Puducherry, India, or other locations where involved parties are based. By using the Service, you consent to the transfer and processing of your data under adequate security controls and legal protections.
- Security: We utilize reasonable administrative and technical safeguards to protect your data. However, as no method of online transmission is 100% secure, we cannot guarantee absolute security.
Your Privacy Rights and Other Policies
- Deleting or Updating Data: You can request to delete or correct your personal data by contacting us at contact@ilovepondy.com. We may retain limited information when legally required (e.g., for fraud prevention or regulatory compliance).
- Disclosure: We may disclose your data for business transfers (mergers, acquisitions) or to law enforcement when required by legal obligations or to protect the rights and safety of our users or the public. We never sell your personal data to third parties.
- Children’s Privacy: Our Service is not directed at individuals under 13 years of age. If you believe your child has provided data to us, please contact us immediately so we can promptly delete it.
- External Links: Our website may contain links to third-party sites. We are not responsible for their privacy practices or content and recommend you review their policies individually.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. If the changes are significant, we will notify you via email or a prominent site notice before they take effect.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
By email: contact@ilovepondy.com
By visiting this page on our website: https://ilovepondy.com/contact/